Driving Requirements 1.1 All Drivers must be aged between 25-70 years of age. 1.2 All drivers must produce their full driver’s licence plus two other forms of identification, showing proof of full address details. All these must be present at time of hire. Signature of the insurance documents and hire agreement will need to be completed. Failure to comply with these circumstances will result in cancellation and no monies will be refunded. 1.3 All drivers will require to have held a full driving licence for three years or more. 1.4 All driving convictions, insurance refusal, accidents or medical conditions must be declared prior to booking (In certain circumstance insurance may be refused or a surcharge may be introduced.) Failure to provide the required documents by the hirer may result in cancellation of the hire by Just Explore Motorhome Hire and under these circumstances no monies refunded. 1.5 Drivers’ names on the hire agreement are the only permitted drivers of the hired vehicle. Insurance 2.1 Comprehensive insurance is provided by Just Explore Motorhome rental as part of the hire agreement and included in the hire. The hirer must pay a security deposit of £850.00 in the form of a credit card, Debit card or cash payment on collection of the vehicle. The excess payment (security deposit) will be refunded subject to terms and conditions set out in this document and the hire agreement. 2.2 The vehicle must be returned in the same condition as the commenced hire. In the event of a traffic collision or any accidental damage to the internal or external of the hired vehicle (including fixtures and fittings and ‘off the road’ costs) will be deducted from the insurance excess. 2.3 The hired vehicle is only insured for the contract period, therefore driving the hired vehicle outside of the agreed contract period may result in a traffic offence, in this event the hirer will be fully liable for any accidental damage, injury and vehicle loss thereafter. The hirer will also risk legal action. Booking 3.1 To reserve the vehicle a deposit of 25% of the total hire charge will be required to be paid at the time of making the reservation. This deposit will be deducted from the total hire charge. The deposit is non-refundable in the event of any cancellation. The balance of the total hire charge will be due for payment 3 weeks before the commenced hire period. Should the hire be cancelled after this period the balance payment will not be refunded unless the vehicle is re-hired for the same dates at the same or higher value. 3.2 It is strongly recommended that travel insurance is taken out to protect against and financial losses in the result of any cancellation of hire. Collection & Returns 4.1 On date of collection and return, please allow one hour for the handover of the vehicle The collection time will be specified at time of booking and will be in the afternoon on start of hire date (unless other agreement have been made). 4.2 Your co-operation in returning the vehicle within the agreed time is essential for the motorhome to be prepared for the next hirers. Returning the motorhome later than the agreed time will incur a charge of £40.00 per hour, which is not covered by the insurance excess. The vehicle must be returned in a clean and undamaged condition. 4.3 Additional charges may be incurred if the vehicle is returned in an unsatisfactory condition (example; emptying any onboard waste) Any costs resulting from misuse or vandalism to the vehicle (or any of its components / onboard equipment) will be chargeable to the hirer. These charges will not be covered on the insurance excess. Diesel, Water, Oil & Gas 5.1 Hired vehicle will be supplied with a full tank of diesel and LPG. We require the vehicle to be returned with a full tank of diesel and LPG. Should a hired vehicle not be returned with a full tank of diesel or LPG a refuelling charge will be made to the hirer. 5.2 The hirer is responsible to carry out daily checks on the vehicle Tyre Pressures Oil Level Water Level Any costs arising from damage to the windscreen and tyres (example; Punctures or stone chips) must be met by the hirer and is not covered on the insurance excess. Car Parking 6.1 Free car parking is provided to the hirer’s own vehicle for the duration of the hire period at the owner’s risk. Fines 7.1 Any fines incurred by the hirer during the hire period for the infringement of traffic laws or regulations (example; speeding) shall be paid in full by the hirer. Smoking 8.1 Smoking is strictly prohibited inside the vehicle, any evidence of smoking inside the vehicle will result in additional charge and is not covered by the insurance excess. Pets 9.1 Dogs are allowed during the hire period at an additional charge of £50 (max of 2 dogs). Any damage inside the vehicle due to pet behaviour (example; tears in seating) will result in additional charges and is not covered by the insurance excess. Mileage 10.1 We offer an unlimited mileage during the hire period. General 11.1 The hirer is responsible for any costs resulting from roof damage. We highly recommend that the hired vehicle is parked only on hard standing area. The hirer will be responsible for any assistance costs or damage resulting from parking the hired vehicle on soft ground. 11.2 The hirer is responsible for ensuring seatbelts are worn when vehicle is moving. The hirer must ensure that the vehicle is locked, and all valuables are secured when the vehicle is unattended for any reason. 11.3 The hirer is responsible for ensuring all hatches and doors are securely fastened during transit. 11.4 The insurance excludes claims for loss or damages to personal possessions. We advise to take out additional holiday / travel insurance for the duration of the hire period. 11.5 The hirer is responsible for ensuring the vehicle is not overloaded and carries the correct number of passengers (agreed at time of booking) Rights 12.1 Just Explore Motorhome Rental reserves the right to refuse hire to any person(s). Proof Of Address (can be any of the following documents) Electricity (bill/statement) Water (bill/statement) Gas (bill/statement) Broadband/Landline Council tax TV licence Bank Statement Credit card bill / statement Mortgage statement Polling card HMRC self-assessment / tax credit An annual council tax bill will be accepted. All other documents must be dated within 90 days of the hire date. The address & name on your licence must match both documents. Optional Extras for Rental Period For a small additional cost, we can include Generator hire: £40.00 6kg Gas bottle hire: £28.00 Luxury Bedding package (1x Duvet, 2x Pillows, 1x Bed sheets) £40.00 Per Package E-Scooter Hire: £40.00 (per scooter) Additional Drivers: £7 (per person per day) BBQ – Not including gas £20.00