Good day and thank you for your caravan rental enquiry. We are located at Whitley Bay holiday park in a quiet cul-de-sac close to park amenities, offering direct caravan access upon your arrival. The pitch benefits from private parking, a wrap around deck with bistro facilities. To prepare the caravan for your arrival our check in time is 2.00 pm on arrival, and 10.45 am on departure. (Unless alternative arrangements have been requested). Finance • To register your booking we request a nominal booking deposit repayable back to your account within 24 hrs of your departure (subject to caravan return condition). • Our rental for the let is: payable 14 to 21 days prior to your arrival. • Our preferred payment is by bank credit transfer: (Details provided upon booking confirmation) • We do not offer refunds for cancellations notified to us within 14 days of your holiday start date but will reasonably consider exceptional circumstances for your cancellation notice, however we do reserve our rights in this matter. We Do Provide • Gas and electrical services during your stay. • Clean white bedding made up for your arrival based on your party numbers. • Clean beach & caravan use towels based on your party numbers. • A welcome pack for your arrival after a long journey located in the caravan. • The caravan has a 39” Wi-Fi enabled 4G smart TV allowing access to Amazon Prime service. • Initial use washing machine & dishwasher cleaning tablets. • Operating instructions for caravan facilities are provided. • Wi-Fi facilities are provided through Wifinity and Park Dean. • Comprehensive caravan facilities. Unfortunately, we do not provide. • Our caravan registration is strictly NO SMOKING and No PETS, we ask you to respect this. • We regret that travel cots or highchairs are not provided during your stay. • PARK facility passes are not included but available upon request from PD reception. • Owner supplied Wi-Fi facilities do not cover personal “data usage” but these can be arranged at Park Dean reception. We take client satisfaction very seriously, and hope you choose to stay with us. We are confident that you will find our caravan provides the highest level of quality and service for your family t0 enjoy their stay. Our Contact details: Keith R Email [email protected] Mob 07429 773708