Terms and Conditions Bookings Bookings for our static caravans should be accompanied by a 25% non-refundable deposit. Payments can be made by card through our online booking system, by bank transfer or over the phone. Your confirmation is a contract between yourselves and Sunnymead Farm, if you wish to add any extras to your booking this can be done by contacting reception and payment of any additional fees. Any other amendments to the booking, after the confirmation has been issued, can be made subject to availability and payment of an administration fee. Any balance outstanding must be paid 6 weeks before arrival, it is your responsibility to make sure payment is made on time. Cancellations or Curtailment of your stay Refunds are not given under any circumstances. We strongly recommend you take out suitable travel/cancellation insurance. Sunnymead Farm are not liable for refunds or expenses you incur in the event they are prevented from fulfilling your booking as a result of circumstances beyond their control. Such circumstances shall include (but not limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events ("ForceMajeure"). We reserve the right to ask you to leave at any point during your stay if the behavior of any member of your party is unacceptable to us and no refund of monies will be paid. Arrivals and Departures Static Caravans - Please park in your allocated parking or drive down to reception. Your van will be available from 4pm and we ask that you vacate by 10am on your departure day. If you are likely to arrive after 6.30pm please call Reception to arrange a contactless check-in, please be aware fellow campers/guests may be sleeping. Other campers/guests We would respectfully request that you show consideration for your fellow campers/guests whilststaying with us. Sunnymead Farm is a family campsite so we ask all campers/guests to keep noise levels to a minimum after 10pm and before 8am. Play area The play area is for the use of children up to the age of 12 only, please supervise yourchildren at all times whilst they use the equipment and please note that they do so at your own risk. The proprietors of Sunnymead farm can in no way be held responsible for any accidents. Please note: for the safety of the farm animals and wildlife the use of water bombs & BB Guns are prohibited on site. Re-cycling A recycling container is by the caravan door. Please empty before you leave us. All waste must be placed in the correct containers within the recycling area. Our aim is 'Zero to Landfill' please help by sorting your waste into the correct containers, Electric Supply Charging of electric vehicles including full EV or plug in Hybrid is not permitted on site. Cars Please drive extremely slowly as there will be children and animals that will not see you. Dogs Are most welcome but please keep them on their leads whilst outside of your own garden and clean up after them, thank you. Barbecues & Fire Pits You are welcome to use the charcoal barbecues which is located by the patio. Firepits are not allowed within the caravan gardens If you use the barbecue please clean it out before you leave. All ash to be placed in the bin by the recycling area and not in hedges or banks.